Module 1: Banking Front office operations

Home Courses Module 1: Banking Front office operations

A
Instructor:

apai

Category:

Core Banking

Last Update:

November 8th, 2024

Ratings:

Module 1: Banking Front office operations

About Course

  • Introduction to banking
  • Types of banks and their operations
  • Types of accounts

Banking Customer services:

  • CBS Customer
  • CBS Accounts
  • CBS Telling operations
  • Clearing
  • Funds transfer
  • Data Capture

Alternative channels

  • Cards
  • POS
  • ATM
  • Mobile banking
  • Internet banking
  • Agency banking

Charges, Commission and fees

What Will You Learn?

  • Here are some reasons why you might want to study banking front office operations:
  • Understand the industry: Banking courses can help you gain a better understanding of the banking industry.
  • Develop skills: Banking courses can help you develop the skills you need to succeed in the banking industry.
  • Career growth: Working in the front office can lead to career growth opportunities.
  • Higher salary: Working in the front office can lead to higher salaries.
  • Investment decision-making: Working in the front office can bring you closer to the investment decision-making process.

Your Instructor

apai

Free
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Material Includes

  • Full lifetime access
  • Certificate of Completion

Requirements

  • Education: A bachelor's degree in a relevant field, or a postgraduate degree in banking or finance
  • Certifications: A post graduate diploma in banking operations, or a professional certification program in commercial banking
  • Communication skills: The ability to communicate effectively in both written and verbal forms
  • Problem-solving skills: The ability to handle conflicts and guest issues professionally

Material Includes

  • Full lifetime access
  • Certificate of Completion

Audience

  • • Tellers
  • • Reconciliation officers
  • • Customer service officer
  • • Head tellers
  • • Call centre officers
  • • Operations officer
  • • Digital officers
  • • Operations managers
  • • Branch Managers